These Terms of Service ("Terms") govern your use of the SOYHOUSE website and services provided by SOYHOUSE. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with any of the Terms, you may not access the website or use our services.

1. General

a. Eligibility: By using our website and services, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.

b. Compliance: You agree to comply with all applicable laws and regulations while using our website and services.

2. Intellectual Property

a. Ownership: All content on the Soyhouse website, including but not limited to text, images, graphics, logos, and designs, is the intellectual property of Soyhouse and is protected by copyright and other applicable laws.

b. Limited License: We grant you a limited, non-exclusive, and non-transferable license to access and use the content for personal and non-commercial purposes. You may not modify, reproduce, distribute, or exploit any part of the website without our prior written consent.

3. Products and Pricing

a. Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the descriptions are error-free, complete, or current.

b. Pricing: All prices on our website are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to modify or discontinue any product without liability.

4. Orders and Payments

a. Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. This confirmation does not guarantee acceptance of your order; it serves as an acknowledgment of receipt.

b. Payment: We accept payment through secure methods such as credit/debit cards, bank transfers, and cash on delivery (where available). You agree to provide accurate and complete payment information for all purchases.

c. Shipping and Delivery: We aim to process and ship orders promptly. Delivery times may vary based on your location and other factors beyond our control. Additional charges, such as customs duties or taxes, may apply for international shipments.

5. Returns and Refunds

a. Return Policy: We strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our Returns Policy available on our website for information on eligibility, procedures, and timelines for returns.

b. Refunds: Refunds will be issued in accordance with our Returns Policy. We reserve the right to refuse refunds if the returned product is damaged, used, or not in its original condition.

6. Limitation of Liability

a. Disclaimer: Our website and services are provided on an "as is" and "as available" basis. We do not warrant that the website will be error-free, uninterrupted, or free from viruses or other harmful components.

b. Limitation of Liability: To the maximum extent permitted by law, Soyhouse and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website or services.

7. Governing Law and Dispute Resolution

a. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

b. Dispute Resolution: Any dispute arising out of or relating to these Terms or your use of our website shall be resolved through amicable negotiations. If the dispute cannot be resolved through negotiations, the parties agree to submit to the exclusive jurisdiction of the courts in Pakistan.

8. Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the website following any changes constitutes acceptance of the modified Terms.

If you have any questions or concerns about these Terms of Service, please contact us at hello@soyhouseco.com.